Expert Lightspeed Review 2018

In a nutshell: Servicing businesses of all sizes, Lightspeed offers point of sale solutions for retailers and restaurants. Additional features include inventory management, detailed reporting, and eCommerce integration. Customers enjoy 24/7 support and a free trial to try out the service risk-free.

Overview

Lightspeed provides point of sale solutions for retailers and restaurants with plans that adapt to all business sizes. Lightspeed POS solutions offer 3 options for retailers with features like inventory management, detailed reporting, and eCommerce integration.

Restaurants can also choose from 3 plans suited for small, medium, and large businesses with features like a register, printers, 24/7 support, standard onboarding, free updates, and basic reporting. Medium and Large plans adapt to support a larger restaurant.

You can purchase available hardware through their website such as card swipers, barcode scanners, cash drawers, label printers, iPad hardware kit, desktop cash register, etc.

Features

Lightspeed POS solutions is adaptable to different retailers including a single store or a multi-shop business. Retail features include inventory management, detailed reporting, quick product search, PIN login, eCommerce integration, and a personalized point of sale system.

Lightspeed also provides specialized solutions for restaurants so you can create a menu, schedule staff, manage table layouts, submit orders, manage and analyze sales, and sync with Xero or Quickbooks accounting software.

Pricing

Lightspeed plans come with a free trial so you can test out their service before purchasing with no credit card required. Restaurants can choose from 3 pricing plans suited for small, medium, and large businesses. The most basic plan comes with 1 register, up to 2 printers, 24/7 support, standard onboarding, free updates, and basic reporting. Medium and Large plans adapt to support a larger restaurant.

Meanwhile, retailers also have a choice between 3 plans designed for small, medium, and large shops. The most basic plan includes 1 user, basic reporting, and 24/7 customer support. Medium and Large plans include more users to adapt to a growing business.

Ease of Use

Although Lightspeed has a great deal of functionalities, customers can easily manage the system from a single page. Accessing reporting takes a little more time to figure out, but can be quite simple once you get acquainted with the system.

Customer Support

Lightspeed POS software offers phone support around the world as well as toll-free number for US customers. You can also leave support a message right on their website. Lightspeed hosts social media pages on Facebook, Twitter, Instagram, Pinterest, Linkedin, and YouTube. Their support center also includes training videos, and free guides.

Small RestaurantSmall ShopMedium RestaurantMedium ShopLarge RestaurantLarge Shop
Price $59.00 per month $89.00 per month $109.00 per month $149.00 per month $213.00 $259.00 per month
License Duration 1 month 1 year 1 month 1 year 1 month 1 year
Auto-syncing for multiple devices
24/7 support
Staff management tools
Customized buttons
Sends orders
Inventory management
iOS compatible
Analytics
Takes orders
Table layout

Joe Schwartz | POS Software Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • For small & large businesses
  • eCommerce integration
  • Free trial
Cons
  • Tricky reporting features
Bottom Line
Restaurant & Bar
Retail
Top 5
1
9.8
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9.5
3
8.9
4
8.5
5
8.2

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